What Is A 30 Day Money Back Guarantee
ViArt Team works hard to provide only quality products and to meet the growing needs of our clients. Equally a upshot, nosotros desire yous to exist happy with all our packages.
Therefore, we offer a xxx-Twenty-four hours Money Dorsum Guarantee for each of our products regardless the toll of the parcel. If for any reason you are not completely satisfied with the product y'all purchased from us or it merely does not run across your expectations, you should notify us inside 30 days from the date of the buy and we will procedure your the refund.
Though before asking for a refund, we would encourage y'all to make the following:
- Query our FAQ database, our online transmission and our flash manuals. You might be able to detect an answer that helps you better utilize the product to your satisfaction.
- Visit our Forum. Perhaps others take been in the aforementioned state of affairs and you lot might discover a solution at that place that works for y'all likewise. Moreover, our support team provides answers to many forum questions.
- Contact our back up team to come across if there is anything further we tin do or try. Our support team does its best to solve any effect or to provide a fast fix to a problem.
If the above solutions do not work for you and you already made upwardly your heed to asking money back, simply create a support ticket within xxx days of your buy and we will make you a refund. When requesting to render your money please permit us know the reason y'all wish to stop using our production and service, and if there is anything nosotros tin can practise to go on your business.
Moneyback for ViArt Software Products:
If y'all are not satisfied with our products you have the unconditional correct to claim and receive a refund within xxx days after the purchase date. No refund is bachelor after 30 days.
Moneyback for Installation Services:
A asking to cancel Installation service society is to be submitted before our specialists start the installation procedure on your server. Moneyback does not apply if our specialist has already started or has completed the installation procedure.
Moneyback for Custom Development or Design Services
We do not refund money for any kind of custom work or design. Once the money is paid our specialists commencement working on the project. When they complete the development or design and there is something you don't like, yous can asking the modifications to be fabricated to meet all your needs.
Moneyback for Hosting Services
Please, note that we do not refund money for whatever of our hosting plans if yous submit payment for one month simply. However, if you subscribe to our yearly hosting plan and would like to stop using our services for any reason before expiration of the term, please notify u.s.a. and we will refund you the money for the period left.
Specific refund conditions based on method of payment:
- Credit Carte:
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For security reasons the credit card you utilize to purchase any of ViArt Products must be valid when you asking a refund. We cannot refund to a credit card that has expired or been cancelled.
- PayPal:
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For orders paid via PayPal we will refund money to your PayPal account simply. Your PayPal account must exist considered "Verified" by PayPal, open, and in good standing with PayPal for united states to refund money.
- Wire Transfer:
- For money transferred to united states via Banking company Wire Transfer we will only refund money to your Paypal account. Your PayPal account must be considered "Verified" by PayPal, open, and in practiced standing with PayPal for us to refund money. Please note: nosotros volition deduct the transaction costs for the Wire Transfer if they were not paid by you lot when purchasing the ViArt product.
Additional information:
- A asking for a refund must be submitted using a standard support request. Requests directed to other contact addresses or telephone calls are not accepted for cancellation.
- Delight find that on receiving moneyback you are obligated to remove the software and all related files from your web-server and every information medium; your further utilize of the software will exist regarded every bit illegal unless you obtain a license over again.
- We also believe that most of moneybacks tin exist avoided. Please contact our qualified staff and you will get a professional assistance in whatever technical event you have faced with while installing/configuring the software. If you are not happy with our products or services for any reason, y'all are e'er welcome to send us your feedback and suggestions on how to improve the software or services nosotros offer. We will do the best we can to ensure you are totally satisfied with our software and customer service.
With regards,
ViArt Support Team
Source: https://www.viart.com/money-back-guarantee
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